Remittance Advice

Introduction

This article briefly explains what a remittance advice is, how to send them and shows an example.

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On this page:

  What is Remittance Advice?

  How do I send a Remittance Advice?

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What is Remittance Advice?

• A remittance advice is a document sent by a customer to a seller, informing the seller that an invoice has been paid.
• This is helpful with matching payments in the system when you make a bank deposit to pay invoices.
• Quite often, during international payments, the references on the payment are not transmitted to the seller. This can result in payment amounts being allocated to incorrect invoices so it's important to make sure you provide the required information to prevent this from occurring. 

Info

You do not need to send a remittance for payments made using the 'Pay now' button on invoices. These are done via Stripe and are easily matched.

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How do I send a Remittance Advice?

• You should email it to our Finance Team at [e-mail] as soon as the payment has been made.
• Include 'Remittance' in the subject line of the email so we can action it promptly.

Ensure your remittance advice includes the following information:

• Invoice number/s for the payments you are making.
• The date the payment was made.
• The payment amount for each invoice.
• The total paid amount and the currency.

This is an example of a remittance advice:

• If for any reason you aren't able to send a document like in the example above, an email with the required information will suffice. Eg:

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Article Keywords/Phrases: 

Remittance Advice
Remittance Advices