Step 7: Setup Your Support Phone

Introduction

Installation of the phone that Game Masters use to contact Zero Latency VR Support for Priority 1 issues.

Time Required

30 minutes

Tools & Equipment Required

• Box Cutter
• Network Switch
• Support Phone
• Cat6 Cables

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On this page:

  Locate the Support Phone box

  Setup the Support Phone

  Connect the Support Phone to the Network Switch

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Locate the Support Phone box

• Locate the box labelled Game Master Station.

Info

There will be multiple boxes labelled with Game Master Station.

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Setup the Support Phone

• Piece the phone together following the instructions in the box.
  
  
• Set up the Support Phone on the Game Master desk.

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Connect the Support Phone to the Network Switch

• Connect a Cat 6 cable from port 2 of the Network Switch to the Internet port on the back of the Support Phone.

Info

• Power and Cat 6 cables are provided in a separate box.
• The Support Phone is Power over Ethernet (PoE) so no separate power supply is required.

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Article Keywords/Phrases: 
How to install the Support Phone
how to set up the Zero Latency phone