How do I sign-in customers?

Introduction

Once the customers are ready to sign-in, the Host should assist them and use that time to build rapport. If you can, try to sign-in customers well before the booking time, that way you don't lose any time.

The best scenario is to start the presentation at the booking time.

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On this page:

  How do I sign them in?

  Things to consider

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How do I sign them in?

• First, we must ensure the correct session is selected on the tablets, if it isn't, press on the top right hidden button, then select session time then exit out of the settings.

• Inform the customer that they will need to press on a slot with their name on it. If their name is not there, just select any other slot by pressing the "+" icon.

• Type in their email, display name, first name, last name, post code, dominant hand, gender and agree to the waiver.
• Once it is complete, their profile should appear with white text. If their profile appears in the red text, that means they haven't completed their profile properly.

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Things to consider

• Each profile must have a unique email otherwise they will override each other. If the customer does not have an email just insert a random email.
• Try not to have offensive display names as these will appear in-game and on the scoreboard.
• If a customer does not agree to the waiver, they will not be allowed to play.
• If the customer wants to read the waiver, press on the "agree to waiver link" and a window will appear.

• For more information about how to use the Tablet Load-In, please read the Tablet Load-In Basics.

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Article Keywords/Phrases: 

Customer sign in
Creating a player profile
How to sign in a customer
Signing in process