How do I Monitor a Game? Follow
Introduction
The Host must keep a close eye on the players and the performance of the system. Monitoring the system on the Game Master station allows them to anticipate problems before they occur.
The Host needs to guide, encourage and ensure the players are safe at all times.
During the Game (Host)
During a session, it is important that the Host can physically see the customers, keep an eye on the Launcher and the Portal Dashboard.
This allows them to identify players who:
- Act dangerously
- Ignore the proximity alarm - moving too close to walls and other players
- Are scared (usually young players)
- Experience motion sickness
- Experience technical issues
During the Game (Runner)
The Runner will be in the game space assisting the Host however, they will also have to complete other duties:
- If there is an in-game issue, the Host should call the Runner to help, that way the Host can continue to monitor the rest of the players whilst the Runner is helping the player with the issue. This will allow the game to keep running.
- The Runner should always follow the troubleshooting methodology when dealing with technical issues. Read this section for more information:
- If there are technical problems, the players will usually be vocal about it, however, in some cases, they may not. In these situations, we need to keep an eye on the LED lights on the Controller. Read these articles for more information:
Other Duties (Runner)
The Runner must complete the following duties:
- Clean and prepare the Wearable Sets for the next session
- Ensure the presentations are ready for the next session
- Ensure the player accessible areas are tidy
Things to Consider
- There should be no use of phones at the Game Master Station. One momentary lapse of concentration could lead to a player injury.
- The Host must never leave the Game Master Station unattended when customers are playing. If they need to leave, they must either ask another team member to cover for them or pause the game before leaving the Game Master Station to help a player.
- The Runner has to be very proactive during this stage as they have many duties to complete.
Article Keywords/Phrases:
Game play
Monitor sessions
Watch games
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