Understanding the Experiences Dashboard

Introduction

The Experiences dashboard shows which titles your customers are actually playing, and how that mix is changing over time. Use it to keep your game lineup working hard: promoting what's popular, and spotting titles that are fading.

Time Required

5 minutes

Tools and Equipment Required

• Operator Portal login

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On this page:

  Experiences Played Over Time

  Experiences Played

  Ways to Use This Dashboard

  Filters

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Experiences Played Over Time

Plays per time bucket, split by experience. Solid bars are the current period; faded bars are the previous period, so you can compare day by day and see how your mix of titles shifts across the range.

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Experiences Played

Total plays per experience over the selected period, ranked from most to least played and compared to the previous period. This is the quickest way to see your most and least popular titles.

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Ways to Use This Dashboard

• Identify your most and least popular experiences at a glance. Your top titles should lead your marketing and be front of mind when staff recommend games to walk-ins.
• Watch how a newly launched experience tracks in its first weeks. A strong launch that fades quickly may just need a second promotional push.
• If a previously strong experience is declining against the previous period, consider whether it's being displaced by a newer release or has simply run its course with your local audience.
• Use the daily view to see whether certain experiences cluster on particular days, which can help with session scheduling and themed event nights.

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Filters

Use the controls at the top of the dashboard: Scope (This venue or All venues), Date range, Compare to, and Group by.

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