How do I update the Wrist Tracker Firmware?

Introduction

This article will take you through the steps required to update the firmware on the Wrist Tracker to enable it to work with the Zero Latency system.

Caution

The minimum version for the Wrist Trackers to function is 3.0.0.12. This can be determined during the process.

Time Required

10 minutes 

Tools and Equipment Required

• Controller & Wrist Tracker
• USB-C Cable
• Game Master PC

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  Updating the Wrist Tracker Firmware

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Updating the Wrist Tracker Firmware

• Unplug the USB-C cable from the Wrist Tracker.

Caution

If the cable is too taut, the Wrist Tracker mount should be unscrewed prior to removing the cable.

• Plug in the USB-A to USB-C cable from the Game Master PC to the Wrist Tracker.

Info

Any USB-A to USB-C cable can be used as long as the cable allows for data transfer.

• On the Launcher, select "Hardware Setup" on the Game Master PC.

• Select “Tracker firmware update” from the pop-up menu.

• Once the software has loaded, select "Update Firmware". This can take 10-20 seconds for the software to load in the background.

• Wait for the Wrist Tracker firmware to update. This process can take 2-5 minutes per Wrist Tracker.

Caution

Do not unplug the Wrist Tracker during this process.

• Once the update has been completed, a green banner will show advising that the Firmware update was successful. 

• Unplug the Wrist Tracker from the Game Master PC and reconnect it to the Controller.

• Power on the controller and test to ensure it functions as expected.

Info

It may be required to re-pair the Wrist Tracker to the Headset.

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Article Keywords/Phrases: 
Firmware
Wrist Tracker Firmware
Update Firmware
WT Firmware